Wayfarer TV: Fiji Airways named best airline in Australia and Pacific for second time

by James Wilkinson

Fiji Airways has been recognised as the Best Airline in Australia and Pacific at the Skytrax 2024 World Airline Awards for the second consecutive year.

Continuing its commitment to people and customer experience, Fiji Airways was also awarded Best Airline Staff in Australia and Pacific for the fourth year in a row.

Travellers from across the world voted in the largest airline passenger satisfaction survey to determine the award winners, with more than 21 million entries, and 350 airlines featured in the final results.

“Being named the Best Airline in Australia and the Pacific for a second consecutive year is a testament to our team’s commitment to delivering exceptional customer service,” said Fiji Airways Chief Executive Officer and Managing Director, Andre Viljoen.

“Our common purpose is that we fly for Fiji, so we’re committed to bringing our famous Fijian spirit and care to everything we do.

“From booking a ticket, to stepping onboard, passengers are immersed in a genuine warmth and hospitality that only our team can provide,” he said.

Fiji Airways also improved its global ranking in the top 100 airlines, climbing from 15th in 2023 to 14th in 2024 to finish ahead of Qantas and Air New Zealand.

“Over the past year we have invested significantly in our people, our fleet and our in-flight experience,” Viljoen said.

“We’ve expanded into new markets and most recently became the 15th member of the oneworld award winning global alliance. As a result, we’re now able to bring our Fijian spirit and care to more and more passengers around the world.”