Yesterday (Sep 2), all PPS Club and KrisFlyer Elite memberships were automatically extended by 12 months when they expire between March 2020 through to February 2021.
Singapore Airlines Acting Senior Vice President Marketing Planning, JoAnn Tan, said: “We are very grateful to our PPS Club and KrisFlyer Elite members, who have shown unwavering support for Singapore Airlines throughout this unprecedented crisis.
“By making it easier for them to renew their membership status, we hope to both allay their concerns and show our appreciation for their loyalty,” she said.
For memberships that expire between March 2021 and February 2022, Singapore Airlines will credit 50% of the PPS Value as Reserve Value or Elite miles required for renewal into the PPS Club and KrisFlyer Elite members’ accounts respectively.
As a result, the airline says PPS Club and KrisFlyer Elite members need to accrue only half of the PPS Value or Elite miles required during the membership year to retain their statuses.
In addition, from 1 September until 15 October 2020, PPS Club and KrisFlyer Elite members can earn PPS Value or Elite miles on non-air spend and activities. This will also count towards their renewal of their membership statuses.
During the Covid-19 pandemic, Singapore Airlines has introduced several initiatives to support its members and this includes extending the validity of all PPS Rewards and Elite Gold Rewards that are due to expire in 2020 to March 2021.
The airline says the validity of KrisFlyer Elite miles that were expiring between April and December 2020 have also been extended by between six to 12 months. PPS Club Gift Vouchers issued in 2019 have had their validity period extended through to December 2020.
Singapore Airlines said it would continue to “review its loyalty programmes and membership conditions where necessary”.