Luxury boost: Malaysia Airlines re-opens Platinum Lounge in Kuala Lumpur
Malaysia Airlines Group Chief Marketing and Customer Experience Officer, Lau Yin May, said the reopening of the airline’s flagship Platinum Lounge also marks the full restoration of its lounges at KLIA, including its Domestic, Regional and Satellite Golden Lounges, following two years of pandemic-associated restrictions.
“As a full-service carrier, we want to deliver memorable end-to-end experiences for our guests that prioritises convenience, comfort, safety, and wellbeing at every step of their journey,” May said.
“We are thrilled to reopen our Platinum Lounge, especially as we continue to ramp up our international frequency and network to meet the growing demands for travel.
“We hope guests, far and wide, will continue to enjoy the Malaysian Hospitality service that comes with flying with Malaysia Airlines; from the moment they seamlessly book their flights with us, upon their arrival at the airport, impeccable experiences at our lounges, and a comfortable journey on board.”
The Platinum Lounge offers guests exclusive fine dining experiences and spacious facilities to refuel before their flight.
Travellers can indulge in a three-course meal or choose from a variety of food and beverage options through its premium buffet-style offerings at the Platinum Gallery.
“From local must-try’s such as the Malaysian ox tail soup, to international classics like chicken roulade, and crowd-pleasing favourites of Tiramisu and apple crumble to complete the gastronomic journey; there are plenty of mouthwatering options for guests to choose from,” May said.
The lounge is also equipped with facilities such as washrooms, private shower suites, nap rooms, and the Platinum Suite where guests can relax and freshen up before boarding their flight.
With its spacious and comfortable seating area, guests can unwind, quietly work, or simply take in the picturesque views while enjoying the premium Malaysian Hospitality service at the Platinum Lounge, May said.
Located at the Satellite terminal of KLIA, the Platinum Lounge will operate on a 24-hour basis as the airline regains momentum on travel and provides guests convenience and access to its lounges at any time.
Passengers and frequent flyer members travelling via Business Suite, Enrich Platinum, Enrich CIMB World Elite, First Class on codeshare flights (Malaysia Airlines operated flights), oneworld First Class, and oneworld Emerald can enjoy the bespoke end-to-end premium services offered by the airline; from pre-departure via its meet and greet services, dedicated check-in counters located at Level 5, Row D upon arrival at KLIA, and access to its signature Platinum Lounge.
Malaysia Airlines recently received a 7-star rating for COVID-19 health and safety measures from Airline Ratings and is a member of Travel Safe Alliance Malaysia, “strengthening its commitment to ensuring safe and seamless travel by adopting safety and hygiene excellence on-ground and on board their flights so passengers can continue to Fly Confidently”, according to May.