American Airlines moves to Heathrow Terminal 5

by James Wilkinson

American Airlines has begun provisionally operating all flights from London Heathrow (LHR) Terminal 5, the home of its Atlantic joint business partner and fellow oneworld member, British Airways.

The co-location of American’s operations into Terminal 5, voted best airport terminal in the world six times (Skytrax World Airport Awards), will make connecting at Heathrow quicker and easier than ever.

Terminal 5 is also home to Iberia; this move will enable the carriers to operate flights seamlessly this summer from the same Heathrow terminal.

American will be operating four daily flights from LHR Terminal 5 to Dallas/Fort Worth (DFW), New York’s John F. Kennedy (JFK), Chicago O’Hare (ORD) and Miami (MIA).

American is rebuilding its international network by focusing on strategic hubs like Heathrow to enable future growth in this new environment.

“Moving American’s operations to Terminal 5 for the first time will greatly improve the customer travel experience, enabling faster and easier connections by working closely alongside our valued joint business partners,” said American Managing Director Europe and Asia-Pacific, Rhett Workman.

“While our surroundings may have changed, the safety of our customers and team members remains of paramount importance and we are working tirelessly with our partners and the airport to ensure we continue to offer a safe travel experience.”

American’s check-in desks will be located in Terminal 5 Zone C for Flagship Business, Priority and Main Cabin customers. Flagship First customers can check-in using British Airways’ exclusive First Wing.

Customers traveling on American or connecting onto a British Airways or Iberia flight from Terminal 5 will be able to enjoy award-winning facilities. Admirals Club members, including Citi/AAdvantage Executive Card primary cardholders, traveling on American flights will be able to access British Airways Club lounges.

On the ground, Heathrow is working closely with Public Health England, to take a number of steps to ensure passengers remain safe while travelling through the airport. In line with UK Government guidance, face coverings are now required for all Heathrow colleagues and any passenger while in the terminal. Heathrow is providing face coverings free of charge for arriving and departing passengers.