Air New Zealand refreshes ‘seats to suit’ offering on domestic, Tasman and Pacific services
Headlining the changes is the great news that customers will now have access to the full inflight entertainment offering, plus a snack or a meal, tea, coffee, water and juice.
The ‘seat+bag’ product will be discontinued, however going forward, customers who purchase a seat fare will be able to add one bag for NZ$30.
Because all customers will now receive a snack or a meal, the purchasing of inflight bites on board will be discontinued, according to the carrier, however, customers will still be able to purchase a range of beverages, according to Air New Zealand General Manager Short Haul, Jeremy O’Brien.
He said the airline “knows customers value the Air New Zealand experience and want choice and flexibility when they fly, so the improved and simplified fare options are designed to give customers just that”.
“We want every customer to have an exceptional experience onboard,” O’Brien said. “Part of our promise is to provide manaaki to all who fly with us so we’re excited that everyone onboard will now be treated to full in-flight entertainment.
“Seat-only customers will now also be offered one of our incredible new snack options too.
“Works customers will continue to receive the same great inclusions currently on offer including one checked bag, a full meal and drinks, entertainment and free standard seat selection.
“Our customers have told us affordable flexibility is important, especially for many of our frequent fliers, so we’re introducing a new fully flexible and refundable fare option in each cabin.
“The new Seats to Suit updates are based on customer feedback and changes our passengers were looking for. We’re excited to make these a reality for those jumping onboard for short haul international travel and can’t wait to see them introduced in June.”
The changes will see the following fare types available: seat, theworks, worksflexi, premiumeconomy, premiumflexi, businesspremier and businessflexi.