In the video, Virgin Australia Chief Medical Officer, Dr Sara Souter, explains what travellers can expect to see at airports, gate lounges, and onboard flights, to better protect them against COVID-19.
“At Virgin Australia, the safety and wellbeing of our guests is always our priority. That’s why we’ve introduced changes to our customer journey and increased our hygiene practices, to minimise risks associated with COVID-19, and to help you feel more comfortable and confident when flying with us,” said Dr Souter.
“These changes have been developed in close collaboration with airlines and airports across Australia and have been endorsed by Federal health authorities to ensure a consistent and safe travel experience wherever you choose to fly.”
The video, filmed at Brisbane Domestic Airport, outlines Virgin Australia’s new approach to protecting travellers from risks associated with COVID-19, beginning before they arrive at the airport.
To view the video, click on the image below.