Virgin Australia to allow pets in the cabin on an ongoing basis

by James Wilkinson

Virgin Australia has confirmed its intention to offer Pets in Cabin services on eligible domestic flights on an ongoing basis and expand its current network to include select services to and from Adelaide and Launceston following the Easter holiday period.

The announcement comes as Virgin Australia is on track to welcome its 1,000th pet onboard this month, underscoring the rapid uptake and growing popularity of Pets in Cabin flights, as the airline continues to work with more airports on a potential future expansion of the service.

Virgin Australia Chief Marketing and Customer Operations Officer, Libby Minogue, said the response to the Pets in Cabin services has been extraordinary.

“This month marks a huge milestone for our Pets in Cabin services, with our 1000th furry friend on track to take to the skies,” she said.

“The response to our Australian-first Pets in Cabin offering has far surpassed our expectations which shows the sheer demand for the offering.

“For many Australians, pets are family, and being able to travel together removes a major barrier to taking a holiday or visiting loved ones.

“Our intention to continue offering Pets in Cabin services reflects how strongly the service has resonated with our customers.

“We are also continuing to work with our airport partners to expand the service to additional locations, including Adelaide and Launceston, meaning even more Australians will soon be able to enjoy flying with their four-legged family members.

“We will continue to review the service to ensure it operates safely and reliably for all guests.

“Virgin Australia is making a real difference to the Australian aviation market, and we are proud to continue innovating.

“We were the first airline to offer online check-in, baggage tracking, and premium extra legroom Economy X seating for domestic services. Pets in Cabin builds on our legacy of customer-led innovation,” she said.

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