United has debuted the new Terminal B North Concourse at George Bush Intercontinental Airport, a three-level, 765,000 square-foot, 22 mainline gate facility.

Terminal B North also includes a huge, 54,000-sq-ft United Club – the largest club of any airline in the Americas – with seating for 800 people, an outdoor terrace and panoramic views of the airfield.

United Airlines CEO, Scott Kirby, said the terminal design creates a sense of openness with soaring ceilings, expansive gathering spaces and sweeping airfield views and the public spaces feature 10 different art installations inspired by Houston’s bayous, cultural diversity, innovation and global connections, as well as a dedicated sensory room for travellers.

“I want our customers to start their vacation the minute they show up at the airport and Terminal B North sets a new standard for facilities across the country,” he said.

“Houston is great example of our focus on the overall customer experience – yes, we’re investing in new aircraft, products and technology here, but we’re also focused on improving the infrastructure, building new concourses, baggage systems and training and maintenance facilities for our employees.”

Travelers will find new retail, concession and restaurant options including Houston favourites like B&B Butchers & Restaurant, Rosie Cannonball, Pizaro’s Pizza, Blood Bros. BBQ, Katz Coffee and Blue Bell Creameries.

The new concourse, replacing facilities dating back to 1969, is the centrepiece of United’s broader US$2.6 billion Terminal B Transformation Program.

The transformation also increases the overall number of customers who can fly on peak travel dates in 2026 by 40% compared to 2023, while building on United’s broader investment in Houston facilities and employees.