Stylish addition: United unveils new concourse at Washington Dulles International Airport
Concourse E opens with 14 new United gates, direct AeroTrain access, expansive new dining and retail options, and a new, nearly 40,000-square-foot United Club, one of the largest airline clubs in the Western Hemisphere.
This new concourse builds on United’s long-term investment to elevate the customer experience and support continued flight growth at its Washington Dulles hub.
The opening marks a major milestone in Dulles’ broader transformation as the Airports Authority, United Airlines and the U.S. Department of Transportation continue to collaborate on Dulles Global Gateway, a more than US$20 billion capital investment program that will modernize the airport over the next decade.
“Washington Dulles is a critical part of United’s global network and growth strategy as it connects our nation’s capital to the world,” said United CEO Scott Kirby.
“Concourse E delivers the kind of elevated experience our travelers and employees deserve today, and it’s only the beginning as we work with the Airports Authority and the U.S. Department of Transportation to transform Dulles into one of the greatest airports in the world.”
Concourse E adds 14 new United gates, which will allow the airline to fly more than 300 daily departures next summer – and grow its connectivity to other markets by nearly 30% during peak travel times – giving customers more flights and new destinations from Dulles.
The concourse features bright, spacious gate areas with natural light, in-seat power outlets and wireless charging pads, as well as enhanced restrooms. Direct AeroTrain access to Concourse E makes it easier for travelers to move between the Main Terminal and their gate and creates a more efficient pathway for travelers to move through the airport.
Each gate has the flexibility to support domestic and international flights, with configurations that can accommodate one widebody plane or two narrowbody planes.
This concourse opening is the first of four planned Concourse E construction phases, with future Concourse E phases expected to add up to 36 more United gates and a new international customs processing area for connecting travelers, along with plans for one of the largest United Polaris lounges in the world.
Spanning nearly 40,000 square feet with seating for more than 600 customers, the new United Club in Concourse E is the airline’s second-largest club and increases United’s club and lounge space at Dulles by approximately 70 percent, further elevating the experience for United customers traveling through the hub.
As one of the largest airline clubs in the Western Hemisphere, the club offers travelers a spacious, locally inspired retreat to relax, work or recharge before their flight. It features a bar, two buffet stations, eight private phone rooms, complimentary high-speed Wi-Fi and convenient power access at nearly every seat.
The new United Club reflects the character of the Washington, D.C. region through design elements inspired by the historic natural and built environment of the nation’s capital, like the iconic main Dulles terminal architecture, cherry blossoms and the Blue Ridge Mountains. Travelers can also enjoy a curated collection of artwork by local and D.C.-affiliated artists throughout the space, bringing a distinct sense of place to the travel experience.
Located across from gates E14 and E16, the new United Club is open daily from 5:30 a.m. to 10 p.m.
Travelers have access to an expanded collection of new dining, beverage and retail options, including a food court. This includes nationally known brands and local favorites, such as Aventino, Bonchon, Dos Toros Taqueria, Ellie Bird, Good Company Doughnuts and Café, Honor Brewing, MurLarkey Distilled Spirits, Rusty Taco, Starbucks, along with Travel Tech and Gameway, an immersive video gaming lounge.
Washington Dulles is the global gateway to the nation’s capital, connecting Washington with destinations around the world.
United offers more than 250 daily flights from Dulles to 135 destinations around the world. More than 20 of those destinations have been added to United’s Dulles network since 2022, and more than 30 are not served nonstop from the D.C. region by any other airline. United has also increased departures from Dulles by 30 percent since 2022.
United’s Dulles hub serves as a capital-to-capital gateway, connecting the nation’s capital with destinations around the world. This year alone, United has added six new international destinations and announced two more long-haul destinations for next year: Toulouse, France and Milan, Italy.
Dulles is also United’s first hub for international service on the airline’s newest aircraft, the Airbus A321XLR. United plans to launch its first international A321XLR service from Dulles to Amsterdam and Dublin in December. United began flying the A321XLR on select U.S. domestic flights from Dulles in September.