Set for take-off: United expects record setting start to Northern summer travel season

by James Wilkinson

United says it is ready for its busiest Memorial Day holiday ever, with a record-setting three million travelers expected to fly between May 23-28, up nearly 10% compared to last year.

United’s Chief Customer Officer, Linda Jojo, said to help fliers navigate the crowds and jumpstart their summer vacations, United has dozens of features in its mobile app to help travelers skip lines, breeze through security, navigate to their gates, quickly check their bags and more, saving travelers up to 30 minutes on average at the airport.

“Whether you’re a road warrior or fly just once a year, the United app is a game-changer that saves you time and makes the overall experience of flying United even better,” Jojo said.

“With an uptick of leisure travel over the summer months, we’ve found that customers who travel with the app not only save up to 30 minutes on average during their day-of travel experience, but they also feel informed and empowered about their flights, especially as they’re flying into new or unfamiliar airports for their summertime vacations.”