The carrier received its first IOSA registration in January 2006 and has since renewed the certification by consistently meeting the Operational Safety standards set by IATA; allowing it to maintain its long- standing position as an airline member of IATA and the oneworld alliance, where an active registration is one of the required conditions to become a member.
The IOSA renewal audit was conducted in February 2022 by a team of five (5) auditors from Aviation Quality Services (AQS), an IATA-accredited Audit Organisation (AO) based in Germany. The audit was performed against 937 IATA Standards and Recommended Practices (ISARP) covering eight (8) key operational areas within MAB including Corporate Safety, Security, Flight Operations, Ground Operations, Engineering and Maintenance, Crew Training, Dispatch and Operations Control, and Cargo Operations.
Malaysia Aviation Group Chief Executive Officer, Captain Izham Ismail, said: “MAB’s recertification of IOSA is testament to our commitment in achieving the highest level of safety through continuous and stringent reviews within our business operations, and enhancement of the processes and procedures in-line with the aviation industry’s safety and regulatory framework.
“All the airlines within the Malaysia Aviation Group (MAG) focus on providing quality services to its customers with ‘safety’ being the anchor in everything we do.
“Safety and security are in our DNA, thus it is our commitment to ensure safe and seamless operating environments for our workforce and the global communities we serve.”
The IOSA programme is an internationally recognised and accepted evaluation system designed to assess an airline’s operational management and control systems.
For two decades, IOSA has become the industry benchmark in safety auditing, contributing to improving safety performance and providing extensive cost-saving measures for IOSA participating airlines.