Fiji Airways has scored two big wins at the Onboard Hospitality Awards held this week at the World Travel Catering Expo (WTCE) in Hamburg, Germany.

The brilliant South Pacific carrier received the awards for ‘Best for Wellbeing Onboard’ and ‘Best for Kids Kit Onboard’.

As part of its ‘Travel Ready’ programme introduced in June 2020, Fiji Airways created Customer Wellness Champions, a new onboard role for medically qualified personnel who manage and maintain passenger wellbeing and medical safety.

At the height of the pandemic and through Fiji’s re-opening, these Customer Wellness Champions employed world-leading COVID-safety practices that offered priceless peace of mind to returning citizens and, later on, visitors.

The airline’s in-house teams developed the Award Winning Travel Ready programme in close cooperation with Fijian Health Authorities, the World Health Organisation, IATA and ICAO.

Additionally, Fiji Airways’ “Our Ocean, Our Life” in-flight children’s activities pack received the award for Best Kids Kit.

“These awards place Fiji Airways among the world’s safest and most family-friendly airlines and we’re grateful to every passenger for delivering us this recognition,” said Fiji Airways Managing Director & CEO, Andre Viljoen.

“Proud as we are of the award for ‘Best Kids Kit’, we’re much more gratified by the education we’re helping to pass on to the families who fly with us.

“As the airline serving Earth’s most pristine destination, it’s only right that we strive to preserve the natural world for the next generation of travellers,” he said.

The Fiji Airways “Our Ocean, Our Life” kit is dedicated to educating travellers between the ages of 2 and 12 on the importance of preserving and protecting Fiji’s beautiful yet fragile marine environment by telling the story of Saboo the sea turtle and his ocean friends. Each kit includes a storybook, sticker pad, puzzle and finger puppet in a colourful beach bag.