American introduces a digital health passport for international travellers

by James Wilkinson

American Airlines says it has become the first U.S. airline to introduce an easy way to provide results from a negative coronavirus (COVID-19) test and other completed documents required for international travel into the United States.

The VeriFLY app, a mobile health passport that helps customers understand and verify their travel requirements, will be available for travellers flying American Airlines starting this Saturday (Jan 23), for travel from all international destinations.

American says it is expanding access to the app in support of the U.S. government’s requirement that all passengers 2 years of age and older traveling to the United States from any international location test negative for COVID-19 within three calendar days of departure.

“We’re expanding our work with VeriFLY to quickly evolve our usage of the app and make international travel easier for our customers,” says American’s Vice President of Customer Experience, Julie Rath.

“We support the implementation of a global program to require COVID-19 testing for travellers to the United States, and we want to do everything we can to make travel a seamless experience for customers.

“We’ve received positive feedback about the app so far and look forward to more customers having the opportunity to use it.”

Customers can already use VeriFLY to streamline their travel from the U.S. to several countries including Jamaica, Chile, Colombia, El Salvador, Guatemala and Honduras, according to American and to date, thousands of customers have travelled using the app.

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